Author Archive
Inspired by a recent sermon, I’m working on developing a workshop on Reconciliation. Sermons can be inspiring, but the real question is how to do it.
What I mean by reconciliation in this context is the reestablishment of a peaceful, friendly, or even loving connection between parties in a relationship who have allowed unresolved hurt to fester into toxic anger.
To tell the truth, though, right now I’m wrapped up in lots of turning-of-the year stuff, so I’m postponing the specific points until I get home and settled in a few days.
Hint: reconciliation is virtually impossible if anger allows itself expression without a means of keeping the connection alive. In other words, ask what is the purpose of lashing out with rage. Has space been left for the object of the tirade to respond in a way that keeps the channels comfortably open? Or is there no choice but silence, or returned anger, or abject abasement?
In the meantime, this borrowed article seems like a sensitive preamble.
6 Mental Habits of People Who Manage Their Emotions Remarkably Well
When anger rises to the surface, they don’t react–they respond.
Anger is one powerful human emotion. It is also a very normal human emotion that needs to be expressed in a healthy way. But there’s a place and time for appropriate anger, and we all have to learn how to manage it before it escalates.
That takes emotional intelligence — the ability to exercise self-awareness to understand the situation from multiple angles and self-control to see things through other filters before pulling the anger-trigger.
When anger comes knocking, and it will, we have to know how to deal with it appropriately. If mismanaged, it can take down company morale and sabotage your ability to lead and collaborate well.
Here are six habits of people that manage theirs remarkably well.
1. They put boundaries on people who make them angry.
Having healthy boundaries means you’re assertive enough to confront and set limits on a particular person violating your physical or emotional boundaries. It’s saying to yourself, “I’m not going to allow this person to push my buttons, take advantage of this situation, or disrespect my authority,” and then following through on it.
2. They get to the bottom of why they’re really angry.
Emotionally intelligent people realize the reason for their anger may run deeper than what they’re experiencing on the surface. They probe, process, do a deep dive, and ask themselves, “What’s really beneath my anger?” By stepping back and looking at root causes, you’ll soon realize that your anger is really a reaction to whatever is disturbing you, usually something unresolved at the bottom of your pile — feelings of anxiety, worry, fear of failure, etc. These are the primary emotions you need to deal with as you contemplate how to make payroll when cash isn’t flowing. Anger is always the trigger and a secondary emotion. So what’s really bugging you? Get honest with yourself after some processing. Then tell yourself with brutal honesty, “The real reason I’m angry is … ”
3. They respond, they don’t react.
Chuck Swindoll once said, “The longer I live, the more convinced I become that life is 10 percent what happens to us and 90 percent how we respond to it.” Emotionally intelligent people have the advantage because they assess a situation, get perspective, listen without judgment, and hold back from reacting head on. It may mean making the decision to sit on a decision. By thinking over your situation rationally, without drama, you can arrive at other, more sane, conclusions. Here are three ways people with emotional intelligence respond when reaching the boiling point:
- They know when they’re being triggered and will walk away and come back when they’re in better space.
- They acknowledge their anger and proceed to talk to someone to get better perspective and understanding on the situation.
- They are self-aware enough to consider the potential consequences of having lost control of their emotions.
4. They take a six-second pause.
Why six seconds? The chemicals of emotion inside our brains and bodies usually last about six seconds. During a heated exchange, if we can pause for a short moment, the flood of chemicals being produced slows down. When you are frustrated or upset, before you say something harsh, this precious pause helps you to quickly assess the costs and benefits of that, and other, action. Applying this consequential thinking in the moment helps you to make more careful choices.
5. They are the first to reach out after an argument.
The tendency for so many of us is to let anger and resentment fester after an argument or misunderstanding, and then cut off the person from our lives until he or she reaches out to us with an apology. Sure, that’s convenient. But it’s also just plain dumb. A person with emotional intelligence doesn’t let her ego have its way at the expense of losing a friend. She’ll be the first to reach out to make amends, even if it means apologizing first. That humble and courageous act will do wonders for the relationship.
6. They shift to the positive.
Lets face it: After a heated exchange, anger doesn’t just disappear at the snap of a finger. If steam is still rising from your head hours after an argument, make a conscious and intentional effort to shift to the positive. Here are two things you can do:
- Have a gratitude meditation. Take out a piece of paper and spend two minutes making a list of all the things you’re grateful for in the last 24 hours. Positive psychologist Shaw Achor says if you do this simple exercise for 21 straight days, you’ll be training your brain to scan for positives instead of negatives. This activity is the fastest way to teach optimism and it will significantly improve your optimism even six months later.
- Practice empathy. Choose to look at someone who has wronged you in another light; imagine what challenging circumstances that person may be facing that caused his or her own angry reaction. In empathy, you understand someone else’s frustration, knowing in your mind that those emotions are every bit as real as your own. This uncanny ability to understand and share the feelings of another helps develop perspective and opens team members to helping one another.
PUBLISHED ON: APR 4, 2018
Like this column? Sign up to
subscribe to email alerts and you’ll never miss a post.
Like this:
Like Loading...
I closed on my town home on August 30th and lived for the month of September with a generous and lovely neighbor across the way. Then I moved two doors down to live with another generous and lovely neighbor for the month of October.
Fortunately, I had thought to remove my passport from my file cabinet before it was stored, because, at my request, my son Doug found a bargain Holland America Line cruise of South America for us to fill up November.
We were home from that for one night at his house — long enough to unpack and pack and head for our Thanksgiving weekend at Cove Point on Lake Superior. Then back to Doug’s to spend several days boxing the stuff I’d stored at his house and the things I’d carried with me through my other two stops.
December 3d finally came. I moved into my apartment at The Waters in Excelsior. What an amazing project with an efficient and caring team of assistants. I love my apartment – Sun all around with lots of windows in a southeast location. I’m still settling in – unpacking, storing, notifying of change of address, searching for things like my lost checks. Three long months of pleasant but tentative living are now behind me. I’m home.
There were, of course, some blips along the way of moving in. My love seat was burned up in a moving van, my weird and therefore favorite lamp was broken, the night table that attaches to the headboard of my bed was damaged. They promise to repair or replace it. (They can’t replace it. It’s a part of the bed.) Oh well.
Now I get to spend a few days here before leaving for Williamsburg, Virginia for the holidays.
Maybe in January I’ll be able to set some of my more serious thoughts down here on my blog, and some reports of the South America trip, which turned out to be much more than a time-killer on the way to my move. Delightful and interesting.
For starters on a travel report, here I am celebrating my birthday (belated by a few days) in Rio De Janeiro.
Like this:
Like Loading...
If I were being unjustly accused of wrongdoing, I’d want an instant and thorough investigation to clear my name as soon as possible so I could get on with the important things I need and plan to do. Why would I do everything possible to delay it?
Like this:
Like Loading...
Since I closed on the sale of my townhome on August 30th, I’ve had a wonderful time living first with my friend and neighbor Jean in the unit across the way, and then Dianne, two units down. Now it’s time to leave here and move in on my son for a few days before we take off for the South American cruise we arranged to help me kill time – and find food and shelter – for another segment of the journey to the Waters of Excelsior. I’ve seen my unit twice, now, the second time to request some modifications. I love my apartment — can hardly wait to move in. But I have to wait for my scheduled move-in day — December 3.
In the process, my life has become a rather disorganized – albeit pleasurable – mess. But I have managed to stay on top of “My Father’s House.” At the suggestion of MaryCarroll Moore in the course I took at Madeline Island, the 900 some pages are being divided into separate books. The first one, with the working title “My Father’s House: Book One – from Tursås, Sweden to Forestville/Bristol Connecticut,” is about 300 pages long. Now I’m looking for people – preferably who don’t know me – to review it before it gets another editing — and then, probably, another. If you have any suggestions, I’d appreciate hearing them, and I’m happy to attach a “Word” copy to someone who’d like to commit to the task/pleasure. This is the time when I need people to be honest in their comments.
A good thing about e-mail is that it follows pretty easily wherever I go. I can even get it sporadically when I’m at sea (literally as well as figuratively.)
My regret is that I haven’t eked out the time to fulfil my middle-of-the night intentions to blog about my hopes and fears for my country and my part in it. In a nutshell, I long for decisions based on hope, compassion, and love. I dread choices based on fear, isolation, and hate. In the sleepless hours I’ve read Olivia Hawker’s “The Ragged Edge of Night.” (I do recommend it.) It’s the story of ordinary German’s working to live, love, survive and thrive in the shattering results of Hitler’s fascism. As bombs drop in the nearby city, and personal destruction threatens, they frequently ask the question, “When could we have acted to stop it?’ I ask the same question now – “How can we stop it?”
Like the characters in the novel, I know I have to work at staying alive, happy, and productive to avoid the potential for inaction and despair as I can’t avoid exposure to political smear tactics. My father and his house saw many terrible periods in our history, but I am sure there wasn’t the desire to destroy those in the opposition even after victory has been won.
So, I wish healthy, productive, and satisfying survival and growth mechanisms for all of us.
Like this:
Like Loading...
Like this:
Like Loading...
Yesterday was moving day — again. With the help of Jean and her red wagon, my son Doug, and Dianne, I made the trip two doors down to Dianne who is hosting me for the month of October. Jean had me in September, along with a garage full of things hastily removed from my unit across the way when I was preparing it for sale.
So amazing! Back when I was anticipating life after the sale of my home and before moving to The Waters, I mentioned in conversation that I was looking to find a place to live during the interim. With no hesitation, each of them offered “Come stay with me.”
My first reaction was, in my thoughts, “Thanks, but no thanks.” After all, they couldn’t really mean it. But they did. And you can’t tell me that it’s easy inviting someone to come live with you for a month. They make it look that way, though. What a welcome, and I don’t know what I would have done without them.
So this is my way of letting you know my good fortune in being welcomed by such generous women.
Like this:
Like Loading...
Just click the link below — so good, and so good for you
Let’s laugh instead
Like this:
Like Loading...
